Recall of soother

A recent test by the Slovenian Consumer Protection Organization (ZPS) indicated that Curaprox soothers may contain BPA, a substance classified as potentially harmful to health. Our immediate follow-up tests conducted by independent laboratories have confirmed these results. 

The safety of children and our customers is our highest priority. Curaden makes no compromises when it comes to quality and product safety. 

We have therefore immediately initiated all necessary measures, stopped the sale of the product with immediate effect, and launched a product recall (status: 17.09.2025).

Lot numbers 006, 007, 008, 009, 010 and 011. Please check the packaging or the soother itself for the Lot number.

You can find the Lot number on the front right side of the soother.

• Return the product to the store where you bought it.

• Products bought on Curaprox online channels starting from 1.1.2025 are reimbursed automatically through our customer service.

• Or contact us on help@curaden.ch or +41 566 19 76 76 with proof of online purchase.

No receipt required. Full refund guaranteed.

Please stop using the soother. Check whether one of the affected Lot numbers (006, 007, 008, 009, 010, 011) is printed on the shield.
If so, you can return it to your point of sale and receive a refund of the purchase price. If you purchased it online, you will be automatically informed and get a refund.

Yes. You can return the soother at the place of purchase, and you will be refunded the purchase price. If you bought it online, you will be contacted directly and refunded. Currently, we cannot offer you a soother in exchange.

Please do not continue to use the soother. Return it to the point of sale or dispose of it if purchased online.

 We take these results very seriously and have removed the soother from the market. The measured BPA values exceeded the limit legally permitted in the EU, which is why we immediately initiated the recall.

Research institutions have found no evidence of an acute toxic risk, meaning no immediate danger from BPA in soothers. The affected part is the shield, which has no direct contact with the mouth. The teat, the part made from medical silicone that the baby actually sucks on, is generally not affected. Still, we strongly advise you to not to use the soother to eliminate any possible risk. 

Legal limits are set to ensure the lowest possible total exposure. The likelihood of acute harm from short-term use is considered low based on current knowledge. However, the long-term effects of excessive BPA exposure are not yet fully clarified, which is why legislators recommend avoiding it as a precaution.

The measured BPA values exceeded the EU limit, which is why we immediately initiated the recall. Research institutions see no evidence of acute toxic risk. The affected part is the shield, which has no direct contact with the mouth. The teat, the part made from medical silicone that the baby actually sucks on, is generally not affected.

Nevertheless, we strongly advise you to stop using the soother. For babies, BPA exposure mainly comes from food and drinks in plastic containers and from breast milk, as well as environmental sources like household dust and toys. 

BPA (Bisphenol A) is a hormone-like substance that can affect the endocrine system. The exposure from a soother is low and not acutely dangerous, but we strongly recommend discontinuing use to reduce exposure to BPA.

BPA resembles the hormone oestrogen and can influence the hormonal system, especially during sensitive phases of development. It can bind to hormone receptors and disrupt natural processes, which is why it is considered undesirable and risky for small children.

No, Curaden was surprised by the findings. We conduct regular quality controls. During our latest sample analysis, we identified this irregularity. As soon as results were available, we imposed a sales stop, blocked all stock, and initiated the recall. We aim to be fully transparent and take immediate action.

Curaden regularly tests its products. This irregularity was identified in our most recent sampling. As soon as results were available, we immediately initiated the recall.

We are strengthening our testing and quality assurance processes, improving internal workflows, and working with authorities, independent laboratories, and a scientific advisory board.

The test is reliable and standardized, and we do not doubt the results. This is why we immediately reacted and initiated the recall worldwide.

We have informed the relevant authorities and this recall happens in close coordination with the authorities.

Numerous global studies have investigated BPA. Their results are inconsistent and have led to a controversial public debate, especially among parents. To minimise potential risks, the European Commission banned BPA in the production of baby bottles in March 2011, and since June 2011, their sale has been prohibited within the EU.

In January 2025, a new EU regulation came into force, which significantly tightens restrictions on BPA in all food contact materials and baby products such as soothers and teats. The aim is to ensure that BPA is no longer detectable above strict safety limits.

We understand your disappointment, and we sincerely apologize. The safety of children and our customers is our top priority. Curaden makes no compromises on safety. We have therefore initiated a recall and stopped all sales immediately. We are acting openly and transparently.

For questions, please call our hotline +41 56 619 76 76 or write us at help@curaden.ch

Our customer service team is here to help: help@curaden.ch or +41 566 19 76 76